You need to contact
customercare@bimbostoryclub.com in case of any issue related to downloads or subscriptions.
Most of the problems related to subscriptions and downloads had two sources:
1. An slow server, which was changed last February 13th. Now the website should run much faster.
2. Problems with CCBill. We are working on a new CCBill integration which should solve the majority of the cases but it will take a few more weeks.
Bimbo Story Club offers two updates per month. The second update this month will be published before the end of February.