[Marauder727]

Okay gang, appreciate your indulgence as I explain what I've discovered...

Brittany of Verotel, emailed me yesterday evening stating that according to their records, a charge made on June 21st, 2017, which I did not recognize at the time and thus disputed with my bank on July 1st, 2017, resulted in Verotel being charged $35.00 for the chargeback.

She states that THIS resulted in me being placed on an Anti-Fraud database. The funny thing was...from June 2017 up until the latter part of 2018, when Verotel stopped accepting payments via Paypal, I continued to make periodic, re-occurring payments to keep my subscription on the Shrink Fan website current. It was only when Verotel stopped accepting payments from Paypal that I tried to pay via my bank debit card, and they refused to accept it as payment, with the notification that my payment type was not accepted due to:

1) Insufficient funds in my account - wrong
2) Card was expired - no
3) Card not able to make payments online, please check with your bank - which I did and they told me it was able to do it.

So the decline notification wasn't even telling me the correct information. Down at the bottom of the page, in tiny print (how appropriate, given the site) was something about my IP address being fraudulent and that I should contact them.

Brittany goes on to tell me that as a result, I MIGHT be able to ask them to take me off this 'Anti-Fraud database' effective July 1, 2019 (about six months from now). Here's the rub of the problem...

Verotel never bothered to email me to inform me that the charge was declined, what the charge was supposed to be for, and that it WAS valid. Now Qzar9999 help me out here...wasn't there another payment processing company who was doing this PRIOR to that point? I distinctly recall that Verotel was NOT the original company that accepted payments, am I correct? If this was the case, while I did one of my periodic online banking account payment checks, I saw the payment to Verotel, didn't recognize who this company was, I didn't have a phone number to call them, and no email to reach them at, so I contacted my bank and indicated that a stop payment on this charge should be done.

Wouldn't any of you have done this as well?

In any case, I've emailed Brittany back with an impassioned and logical breakdown of the situation, with the hopes that she (and thus Verotel) would somehow see to it that this was an honest mistake, and that they would rescind their ban of accepting my payments immediately.

What I'm asking Qzar9999 and J Yubari is this...is there any way that either of you could reach out to them and explain this from your end to make it clear that this was a mistake, not an attempt to defraud them. I've been a continued supporter of the Shrink Fan website since it first started and I would like to continue doing so. However, they're effectively telling me that I'm going to be shut out until July of this year...at the very least!

Thanks for listening,

MarauderTDL - Troy