Giantess Club

[EchoWing]

Speaking as someone who's recently started contributing to the Giantess Club, I have to say...this sucks. I hope the issue's fixed soon.

[Mr Wayne]

I was contacted by Matt this afternoon, and he attached the comic I purchased to his e-mail message. I replied and said that if the next comic that comes out is one I want to buy, and I encounter the same website problem again, I will be mature about getting it resolved just like this time but I expressed my hope that the bugs get worked out sooner than later.

[JBird]

I contacted Matt, earlier, and he says that the problems should be resolved within the first week of August. Fingers crossed!

[BustArtist]

Yep, I bought the latest issue (individual purchase) on July 17th and received the PDF via email from Matt on the 19th.

[Robopengy]

Has anyone had any better luck with receiving their comics so far?

[casperp]

The problem's still there, I just bought a comic and am yet to receive a download link or even a conformation e-mail saying that my complaint has been sent through. I'm hoping they sort this out soon, two months is a little too long for them to be having problems with such an essential part of their business model...

[Mr Wayne]

Originally Posted by casperp

The problem's still there, I just bought a comic and am yet to receive a download link or even a conformation e-mail saying that my complaint has been sent through. I'm hoping they sort this out soon, two months is a little too long for them to be having problems with such an essential part of their business model...

I humbly agree.

[topcat37]

I took a chance! It worked fine for me this month. Last month I had a problem.

[cheftony]

still waiting for them to startmy subscription. said it was supposed to redirect me to CCBill.com but it didn't and i'm still waiting since yesterday!

[Mr Wayne]

Well, given everyone's testimony and JBird's wise input (no pun intended, lol), here is what I would advise:

I wouldn't purchase anything from their website (whether you use IExplorer or Firefox) unless you are aware that you may experience a delay in receiving your product. As long as someone can maintain communication with (Matt) and asking about the status of the website problems, we should have a fair idea when and if those technical issues get resolved. I appreciate the business Giantess Comics provides us, as its customers, and I am not boycotting the website. But after more than 2-3 months of website problems that have affected their business output directly, someone over there needs to fix the problem for good. The reason why I don't consider such a tactic as boycotting is because the new comics they upload will still be there if/when the website problems are fixed. They aren't like DVDs or books that eventually go out of print. But the tech team at Giantess Comics needs to resolve their website problems sooner, rather than later. B-)


After all... the customer(s) are always right.

[JBird]

I stated before that I use Chrome, and after deciding to try my luck about three hours ago, the site is still not working, for me. I still get the email confirming the purchase from CCBill, but nothing else after that. Whenever I get off work tonight I'll send an email about it.

I choose not to fret because it's no big deal in the end, to me. I'd rather jump through these hoops and get some satisfaction by the end than spend twice as much on a comic of similar length and not like what I bought... (And yes, that is mostly a true, and recent, story. I won't say what it was or who I bought it from because I don't want to start any drama.)

[JBird]

Latest update, from when I had to ask for my download:

Changing the whole Giantessclub into the new site it is now, took us a lot of effort in every single area. And such a huge system change brings bugs along with it.
We're dealing with all the bugs we found, and they should be fixed by the end of August 2012.